
FAQ
Is there a guarantee?
Is there a guarantee?
Absolutely 😉 You can try our products for 7 full days — if they don't meet your expectations or you simply don’t adapt, just get in touch and we’ll give you a full refund. No questions asked.
And because we truly believe in the quality of our glasses, we also offer a 30-day full warranty against any manufacturing defects — completely free of charge.
Will I get a tracking number?
Will I get a tracking number?
Absolutely! Your tracking code will be sent to your email within 3 working days after payment. From there, you’ll be able to follow your order status in real time.
Tap here to track your order.
Is delivery free?
Is delivery free?
Yes – it is! We offer free UK delivery with tracking and insurance on all orders over £20. You can also choose express delivery via Royal Mail, with a fast delivery time of 2 to 5 working days, for just £3.50.
Is Semplice Shop trustworthy?
Is Semplice Shop trustworthy?
Yes — absolutely.
Semplice Shop is a trusted online store committed to offering carefully selected products, reliable quality, and a smooth, transparent shopping experience.
We proudly serve customers across the UK and are focused on delivering great value, clear communication, and responsive customer support at every stage of your order.
Your satisfaction is our top priority, and we work continuously to ensure you feel confident and supported when shopping with us.
All payments are processed securely through trusted and industry-leading payment providers, ensuring full protection of your personal and payment information at all times.